Castillo Hilario, Minerva Alejandra
Table of contents
Transform your brand's digital presence with strategic communication from someone who has mastered public sector, private industry, and non-profit engagement for over a decade.

General Information

Name: Minerva Castillo
Current Position: Special Accounts Executive at Caribe Media
Location: Dominican Republic
Email: minervaalejandrach@gmail.com
LinkedIn Profile: linkedin.com/in/minervacastilloh

Success in today's communications landscape requires a perfect balance of strategic planning, creative content development, and data-driven execution—my approach delivers measurable results that connect organizations with their audiences.

Specialties

Strategic Communication
Digital Marketing
Content Strategy
Social Media Management
Project Management
Event Planning
Crisis Communication
Public Relations
Corporate Communications
SEO & SEM
Inbound Marketing
Copywriting
Campaign Management
Client Relationship
Strategic Planning

Professional Experience

SPECIAL ACCOUNTS EXECUTIVE

Caribe Media
Present

  • Serve as strategic liaison between agency and special segment clients, ensuring marketing and advertising needs are managed efficiently with a strategic approach that drives growth.
  • Supervise and coordinate digital advertising campaigns, optimizing resources and ensuring alignment with budget constraints and reach expectations.
  • Manage efficient conflict resolution to maintain client satisfaction.
  • Collaborate with sales and creative teams to develop unique value propositions, ensuring innovative campaigns that meet commercial goals.
  • Provide guidance on digital tool usage to optimize internal marketing management for client companies.

STRATEGIC COMMUNICATIONS DIRECTOR

Two Oceans Foundation
August 2022 - April 2024

  • Designed, implemented, and monitored the organization's communication strategy.
  • Created, published, and disseminated communication content (press releases, social media posts).
  • Managed and monitored graphic communication and creativity, including graphics adjustments for ATL and BTL strategies.
  • Constructed and implemented concepts, guidelines, and creative vision based on management team requirements.
  • Managed internal communications.
  • Planned, created, monitored, and published content for digital channels.
  • Coordinated communication actions and assisted in the setup of the Annual Epistemic Communities Meeting (EPISTHEME).

PROJECT MANAGER

INFINITE GROUP (Communication and Digital Marketing Agency)
May 2022 - July 2022

  • Managed timely project delivery within scope and budget.
  • Managed internal and third-party resources, as well as changes in project scope, schedule, and costs.
  • Managed client relationships and all stakeholders.
  • Optimized and/or defined additional processes and mechanisms for both client and agency to achieve better management results.

COMMUNICATION AND MARKETING OFFICER

Nader Asset Management
2021 - 2022

  • Designed and implemented internal and external communication and marketing actions for THRIVE Dominican Republic.
  • Coordinated "Pa'lante Dominicana" initiative, supporting small entrepreneurs through consulting and fund management for impactful projects.
  • Planned, created, monitored, and published content for the group companies' digital channels.
  • Coordinated THRIVE community services and tracked lead capture and conversion funnel through the company's CRM.
  • Led communication product creation in collaboration with external agencies.
  • Managed internal and external communication actions involving group companies.
  • Coordinated communication and logistics efforts for "Pitch at The Beach," an event that brought together entrepreneurs and investors in Punta Cana for networking and capital acquisition.

DEPUTY MANAGER OF DIGITAL COMMUNICATION CONTENT

Presidency of the Dominican Republic
2015 - 2020

  • Managed communities on social media platforms.
  • Responded to and followed up on citizen inquiries received through digital channels.
  • Provided real-time coverage of Presidency activities through digital channels.
  • Supported in the discussion and development of communication products.
  • Drafted quarterly content plan proposals for the Digital Communication Department.
  • Continuously monitored digital media for information regarding government management and implemented public policies.
  • Assisted in managing and escalating citizen cases to central government institutions.

COMMUNITY MANAGER

Special Programs Office of the Presidency
2014 - 2015

  • Generated, published, and monitored content on the entity's social media.
  • Responsible for drafting press releases corresponding to institutional topics and activities for public agenda placement.
  • Supported press management at events.
  • Created content calendars.
  • Coordinated and verified institutional portal content, maintaining constant updates and parameters established by Dominican government website regulations.
  • Managed photography and video personnel for journalistic coverage as requested by various departments.

COMMUNITY MANAGER

CICOM
2012 - 2014

  • Responsible for feeding and monitoring social networks for PR company @CicomRD and digital tourism weekly @AccessDR.

Education & Professional Development

Pontificia Universidad Católica Madre y Maestra
Bachelor's Degree in Social Communication, 2008-2013

Professional Updates

  • Google Digital Marketing Certification (Present)
  • Negotiation Techniques (2024)
  • Certification in Increasing Productivity with Artificial Intelligence (2024)
  • Basic courses for Google Project Management Certification (2023)
  • Diploma in Protocol and Corporate Event Setup, UNICDA (2023)
  • Digital Transformation Certification, Activate República Digital, OEI

Skills

  • Inbound Marketing
  • Strategic Account Management
  • Copywriting
  • Project Management
  • Conflict Resolution
  • Intermediate Excel
  • Strategic Planning
  • Event Management
  • Content Management Systems (WordPress, WIX)
  • Meta Ads Manager
  • SEO and SEM

Languages

  • Spanish (Native)
  • English (Native or Bilingual)
  • Portuguese (Professional Working)

Expertise Tags

  • Corporate Communications
  • Digital Strategy
  • Social Media Management
  • Public Relations
  • Strategic Planning
  • Content Creation
  • Digital Marketing
  • Project Management
  • Event Planning
  • Crisis Management
  • Client Relationship Management
  • Copywriting
  • SEO/SEM
  • Inbound Marketing
  • Government Communications