Iriarte, Conrad

Learn to revolutionize your business through AI-powered digital transformation from someone who has led international technology companies for over three decades.

General Information

Name: Conrado Iriarte Alet
Current Position: CEO at Centribal USA
Location: Miami, Florida, USA
Email: ciriarte@centribal.com
LinkedIn Profile: www.linkedin.com/in/conradiriarte
Personal Website: www.centribal.com

The success of your organization's digital journey lies in understanding legacy systems while embracing modern cloud solutions, creating a seamless omnichannel experience for your customers, and leveraging AI to drive sustainable growth.

Specialties

Digital Transformation

AI Integration

Cloud Computing

SaaS Implementation

Omnichannel Strategy

Customer Experience

IBM Mainframe Migration

Legacy System Modernization

Business Intelligence

Chatbot Development

Enterprise Software

Sustainability Technology

Fintech Solutions

Technology Leadership

Systems Integration

Areas of Expertise

Digital Transformation Strategy
AI Implementation for Business
Omnichannel Customer Experience
SaaS and Cloud Computing
Environmental Technology Solutions
Legacy Systems Migration
Enterprise Software Architecture
Project Management
Startup Development and Growth
International Technology Implementation

Key Achievements

Founded and developed multiple successful technology startups including Centribal, Bimyou, GoodNet, and Proporciona.
Led digital transformation projects for multinational corporations including Visa Latam, Itau, Mapfre, AXA, BBVA, and Orange.
Pioneered the implementation of SaaS-based omnichannel solutions across Europe and Latin America.
Developed modern backoffice platforms with complete multichannel capabilities compatible with any device.
Created a sustainability-focused startup to develop AI-powered solutions for environmental improvements.
Established Zendesk partnerships and implementations across multiple regions.
Successfully migrated legacy IBM systems to modern cloud architectures.

Notable Professional Experience

CEO - Centribal USA (2020 - Present) • Leading business development, partner acquisition, and networking • Managing projects for multinational corporations including Visa Latam, Itau, Edenred, Avianca, and others • Developing AI-powered solutions for business transformation
COO & CTO - Centribal España (2013 - 2020) • Directed all projects in Spain and ensured commitment fulfillment • Defined technology architecture, security, and platform selection • Implemented projects for major clients including Mapfre, AXA, and BBVA
Founder - Proporciona (2022 - Present) • Created applications to improve business sustainability • Developed AI technologies for environmental improvement • Educated businesses on technological possibilities for sustainability
Co-founder - Bimyou (2013 - 2020) • Positioned the company as a leader in Customer Care solutions • Implemented omnichannel integration across multiple industries • Served as Zendesk Master Partner for implementations
Co-founder - GoodNet (2018) • Provided technological assistance services to Fintech companies • Helped SMEs grow in customer service areas • Facilitated digital transformation for smaller businesses
COO & CTO - Actualize (2005 - 2013) • Participated in defining global projects and ensuring their success • Managed strategic projects for insurance companies and telecoms • Led technology consulting initiatives
CTO & Co-founder - ASNA (1994 - 2005) • Introduced ASNA technology to Spain as an exclusive distributor • Managed pre-sales, consulting, training, and customer loyalty • Led projects, analysis, and programming in iSeries environments

Academic Background and Certifications

Academic Education

• Master IT - La Salle, Universitat Ramon Llull (1998)
Postgraduate in Sales Management - ESIC Business School (2007)
Master in .NET - Universitat Oberta de Catalunya (2006)
Certificate in Digital Transformation and Communication Technologies - Florida International University (2022)

Professional Certifications

Certificate in English Residential Program - Vaughan (2019)
Internet of Things (IoT) - EURECAT (2017) • Doing Digital Business - ESIC (2011)
Web Application Development with MS .NET - UOC (2005)
Introduction to .NET and Visual Studio .NET 2003 - Alhambra Eidos (2004)
Fundamentals of generative artificial intelligence
Using AI agents to increase productivity

Languages

Spanish: Native
Catalan: Native
English: Intermediate speaking and writing, Advanced reading

Professional Memberships

ATI (Asociación Técnicos Informáticos) - Since 2022

Technical Skills

Programming: Expert in RPG and COBOL
Applications: Expert in CRMs and ERPs
Platforms: Expert in Microsoft, IBM S36/S80/AS400/iSeries
Specializations: Cloud computing, SaaS, Omnichannel platforms
AI Tools: Chatbots, Customer Service AI, Environmental AI solutions

Teaching Experience

Trainer: IBM iSeries environments for private companies
Instructor: Universitat Politècnica de Catalunya (UPC)

Thought Leadership

With over 36 years in the technology sector, Conrad has evolved from an IBM S3x programmer to a visionary leader in AI and digital transformation. His career spans two major specializations: IBM Mainframe systems (1988-2012) and SaaS Omnichannel consulting (2012-present).

Conrad's unique perspective bridges traditional enterprise systems with modern cloud solutions, allowing him to guide organizations through comprehensive digital transformations that respect their technological heritage while embracing future innovations.