"Strategic advisor in digital transformation and human-centered innovation with over 25 years of experience reimagining organizations across Latin America."
Full Name: Héctor Carmelo Durán Müller
Current Role: Founding Partner at Human Technologies S.A. | Digital Transformation Strategist
Country of Residence: Guatemala
LinkedIn: linkedin.com/in/carmeloduran/
Languages: Spanish (Native), English (Limited Working Proficiency)
“Blending digital strategy with human transformation, Héctor Carmelo Durán Müller has spent more than two decades guiding governments, institutions, and businesses toward sustainable innovation, empowering people to adapt and lead in the face of technological disruption.”
Specialities
Digital Transformation
Human-Centered Innovation
Change Management
Digital Public Infrastructure
Leadership Development
Industry 4.0
Organizational Strategy
E-Government
Open Government
Digital Ethics
Technological Adaptation
UX Foundations
AI for Public Services
Smart Public Health
Business Reengineering
Executive Coaching
Digital Governance
ICT Strategy
Public Sector Innovation
Talent Empowerment
Key Professional Experience
- Human Technologies S.A. – Founding Partner (2019–Present)
- Designs and facilitates strategies for digital and human transformation in public and private sectors.
- Ministry of Public Health, Guatemala – Senior Advisor to the Minister’s Office (2024–2025)
- Presidential Commission for Open and Electronic Government (Guatemala) – Deputy Executive Director (2020–2023)
- Estratecgias – Strategic Advisor and Digital Consultant (2004–2019)
- Multibanco & Bancafé – Head of Digital Banking (1997–2003)
- Cluster President, ICT Sector of Guatemala – National Competitiveness Program (2006–2008)
Academic Background
- Master's in Change Management & HR Digital Innovation – Panamerican Business School (2022–2023)
- Master’s in Digital Transformation & Industry 4.0 – Structuralia, Spain (2018–2019)
- Master’s in Electronic Business – Tecnológico de Monterrey (2002–2004)
- Master’s in Reengineering & Quality Technologies – Universidad Francisco Marroquín (1998–2000)
- Bachelor’s in Systems Engineering and Computer Science – Universidad Francisco Marroquín (1981–1988)
Academic Teaching Experience
- Universidad Rafael Landívar – Professor in Business and Engineering Master’s programs (2004–2016)
- Universidad Galileo – Master’s in E-Commerce Instructor (2004–2006)
- Academ Ugap – Academic Coordinator, Interactive Marketing Diploma (2010–2011)
Achievements & Contributions
- Designed national strategies for digital public infrastructure in Guatemala’s health system.
- Led the implementation of open government and digital governance projects at national level.
- Author of influential essays on digital change, leadership, and human adaptation to tech.
- Certified in UX, project management, AI, data science, and neuroscience for leadership.
- Speaker and thought leader in Latin American forums on organizational innovation and digital ethics.
